Mohamed, Alhosani Adel Mohamed Abbas (2023) An integrated model of supply chain management processes and practices for oil and gas: a case study of united Arab Emirates’ Oil And Gas Sector. Doctoral thesis, Universiti Tun Hussein Onn Malaysia.

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Abstract

The UAE's oil and gas industry faces several unique challenges in supply chain management, including the high complexity of the supply chain, limited visibility into supplier performance, and the need for collaboration among different stakeholders. These challenges have resulted in inefficiencies, delays, and higher costs for companies operating in the sector. This study aims to develop an integrated model of supply chain management processes and practices for the oil and gas industry in the United Arab Emirates (UAE) to address these challenges. The model will provide a roadmap for companies to improve their supply chain operations. The study employed qualitative research method of multiple case studies at five Abu Dhabi National Oil Company (ADNOC) companies. Interviews were conducted with supply chain experts at the companies, who were selected using a criterion sampling technique. Data gathered through the interviews were analysed using qualitative data analysis, specifically data reduction, data display, and drawing and verifying conclusions. The relationship between the processes and practices were examined through within- and cross-case analysis. The results revealed four supply chain management processes that are central to O&G operations, namely suppliers management, production management, logistic management and customer management process. Thirty six practices implemented in the O&G supply chain context were identified and were linked to their corresponding processes. The findings from this study have revealed the similarities and the differences between ADNOC companies in terms of their supply chain processes and practices, which can facilitated improvements in their integration and coordination across the company's supply chains. The proposed integrated model of supply chain management processes and practices can help address the challenges faced by the companies by leveraging technology, improving communication and collaboration, and implementing best practices. The study concludes that the integrated model can improve the overall efficiency and effectiveness of the supply chain in the UAE's oil and gas sector by streamlining processes, reducing costs, and enhancing supplier performance

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