Syazwan Mustafa, Mohd Syafiq (2023) Competencies framework for technical executor heating, ventilating and air conditioning (HVAC) maintenance of oil and gas industry in Malaysia. Doctoral thesis, Universiti Tun Hussein Onn Malaysia.

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Abstract

Heating, ventilating and air conditioning (HVAC) is one of the critical mechanical systems which needs careful maintenance in the oil and gas (O&G) industry. However, there are no guidelines to define and measure the competencies of the personnel who execute the HVAC maintenance in O&G industry, specifically in Malaysia. The objective of this research is to develop a competency instrument and framework for the HVAC maintenance technical executor in the O&G industry in Malaysia. A total of 18 constructs with 127 sub-constructs in technical skills, 3 constructs with 36 sub-constructs in non-technical skills and 4 constructs with 15 sub-constructs in core personality have been identified through literature review. Delphi method has been used for instrument competency development. It consisted of three rounds of data collection to obtain the consensus from 17 expert panels. The developed instrument was distributed to 158 respondents using cluster sampling based on 4 regions. The Winsteps Software V.3.69.1.11 was used for analysis and the results identified 19 constructs with 115 sub-constructs in technical skills, 3 constructs with 30 sub-constructs in non-technical skills and 4 constructs with 18 sub-constructs in core personality. Next, the competency framework was developed using principal component (PCA), which showed the raw variance explained by measures (empirical) as 55%, 58.8% and 61.3% (>40%), unexplained variance in 1st contrast as 5.9%, 5.2% and 3.3% (<10%) and eigenvalue of 2.7, 2.4 and 2.3 (<3) for technical skills, non-technical skills and core personality respectively. The results of this study have the potential to contribute significantly to the existing body of knowledge as well as offer valuable insights and guidance to employees seeking career advancement in the role of HVAC maintenance executors in the Malaysian O&G industry. Moreover, O&G HVAC maintenance organisations can leverage these findings to identify competency gaps among their employees and implement targeted training programs.

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